Solful

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Solful Rewards

PILE UP POINTS

Participating in Solful Rewards is the best and most rewarding way to shop at Solful. Earn points every time you shop. More points equals more rewards, more benefits and more savings.

Already a member?

BASK IN THE BENEFITS

Points are just the beginning. Benefits abound whether you shop a little or a lot, and level up as you spend.

Simply joining Solful Rewards entitles you to these bountiful benefits:

  • 1 point for every dollar you spend
  • Members-only discounts
  • Early access to select new products
  • Double points day offers
  • An exclusive birthday gift

Spend $500+ this calendar year to achieve Solmate status, scoring all the benefits of a Solfriend, plus:

  • A special offer to celebrate your Solmate status
  • 2 points for every $1 you spend over $500
  • Triple points day offers
  • Invitations to exclusive events

Not a member yet?

SIGN UP TODAY

The health and happiness that sustainably farmed, locally sourced cannabis can provide is already pretty rewarding. Now you can make shopping Solful even sweeter – plus enjoy all kinds of delightful benefits – by joining Solful Rewards.

Already a member?

SOLFUL REVIEWS

“Very professional staff, who helped me find the right product for my migraines and insomnia. A clean quaint, boutique-like dispensary.”

– Stacy, Google Review

“Lovely peaceful space, small and easy to get around & browse. Staff were 5 STAR, my salesperson was knowledgeable, friendly and easy going.”

– MV, Yelp Review

“Great display of flower, well sourced from local farmers. All the drinks, edibles, cartridges you probably need. All there with a really friendly staff.”

– Sarah, Yelp Review

FREQUENTLY ASKED QUESTIONS

Solful Rewards is Solful’s free loyalty program and the most rewarding way to shop with us. As a member, you’ll earn 1 point for every $1 you spend before taxes. Once you accumulate enough points, you can redeem them for Solful Rewards Cash. 

But points are just the beginning! Benefits abound whether you shop a little or a lot, and level up as you spend.

Simply joining Solful Rewards makes you our Solfriend, and confers these bountiful benefits: 

  • 1 point for every $1 you spend before taxes
  • Members-only discounts
  • Early access to select new products
  • Double points day offers
  • An exclusive birthday gift

Spend $500+ in one calendar year to achieve Solmate status, scoring all the benefits of a Solfriend, plus:

  • A special offer to celebrate your Solmate status
  • 2 points for every $1 you spend before taxes over $500
  • Triple points day offers
  • Invitations to exclusive events

Joining our Solful Rewards community is easy (and free!). Create a new Solful Rewards account at solful.com/rewards or sign up in store with the help of one of our Health & Happiness Consultants. Become a Solful Rewards member now.

If you shopped in our Sebastopol or Santa Rosa stores prior to March 28, 2023 and we have either your email address or mobile phone number on file, you are automatically enrolled in Solful Rewards, but we will still need you to sign up next time you shop with us. If we do not have a phone number or email address on file, you will need to provide us with a phone number and/or email address in order to fully activate your Solful Rewards account. 

Solful Rewards is free to join and open to residents of the U.S. age 21 and older.

Solfriends earn 1 point for every $1 spent before taxes in Solful stores. Every 100 points qualifies you for a $5 reward. Once you reach $500 in spend, you’ll advance to Solmate status and earn 2 points for every $1 spent before taxes. Points are valid for one year from the date of issuance.

You can convert your points to Solful Rewards Cash as soon as you accumulate 100 points.  

SOLFRIEND ($1 – $499.99 in annual spend before taxes)

EARN POINTS GET REWARDS

100 points | $5 Solful Rewards Cash

200 points | $10 Solful Rewards Cash

300 points | $15 Solful Rewards Cash

400 points | $20 Solful Rewards Cash

500 points | $25 Solful Rewards Cash

SOLMATE ($500+ in annual spend before taxes)

Once you spend $500 in a calendar year, you’ll automatically be upgraded to Solmate status for the remainder of that year and all of the following year. As a Solmate, you’ll earn 2 points for every $1 spent after spending $500.

EARN POINTS GET REWARDS

50 points | $5 Solful Rewards Cash

100 points | $10 Solful Rewards Cash

150 points | $15 Solful Rewards Cash

200 points | $20 Solful Rewards Cash

250 points | $25 Solful Rewards Cash

When you’re ready, you can convert your points to Solful Rewards Cash in your Solful Rewards account.

Use Solful Rewards Cash to stock up on your favorite Solful flower, pre-rolls, edibles and any product you can find at Solful. Rewards are valid for 12 months from the date of issuance.

To spend Rewards Cash in store, present your Rewards account dashboard during checkout or ask one of our Health & Happiness Consultants to look up your account.

Yes! Solful Rewards is available in San Francisco, Santa Rosa, and Sebastopol.

If you signed up for Solful Rewards in store, you still need to create a Solful Rewards member account password online using the same email and phone number you provided in store. Once you’ve created your password, your account setup is complete and you’ll be able to access your member dashboard (and much more!).

You can easily check your Solful Rewards point balance anytime at solful.com/rewards. Here’s how:

  1. Sign in to your Solful Rewards account at solful.com/rewards with the mobile number or email address used when you signed up and your password. If it’s your first time signing in as a new member, you will need to create a password to access your account.

  2. Go to “My Account” and select the “Solful Rewards” tab. This is your Solful Rewards member dashboard where you’ll find your point balance, point activity history, Rewards Cash balance and other ways to earn points.

Whether you need to merge two Solful Rewards accounts into one or cancel or delete your account, simply send an email to rewards@solful.com. Include your first and last name, the mobile number and/or email address associated with your account and details about your request.

Please note that canceling your Solful Rewards membership will forfeit any remaining points or Solful Rewards Cash balance.

Points earned from purchases can take up to 10 days to appear in your account.

When you return a product to Solful, points previously earned as a result of purchasing that product will be deducted from your points balance accordingly.

When checking out online, you can now redeem rewards because it’s integrated with Alpine. To redeem your points, your Alpine phone number and IheartJane account phone number must match. At checkout, there is a tab labeled “Use store rewards” and it will send an authorization code to your phone number and email linked to your account. It’s super quick to send the code and once you enter the code you can use your points.

If you made a purchase in our Sebastopol or Santa Rosa locations prior to March 28, 2023 and had credit in your account, that credit will be transferred over to your new Solful Rewards account and converted to the equivalent number of points. For example, if you had a credit balance of $2.00 as of 11:59PM PST on March 27, 2023, you will see that credit reflected in your Solful Rewards account as 40 points. 

If you shopped in our Sebastopol or Santa Rosa locations prior to March 28, 2023 and we have either a mobile phone number or email address for you, your Solful Rewards account should be active. If we do not have either an email address or mobile phone on file, your Solful Rewards account is not fully active. To activate your Solful Rewards account, please provide us with your mobile phone number or your email address in the store or by emailing rewards@solful.com

Solful Rewards offers a higher level of benefits for our valued customers. As a Solfriend, you earn the equivalent of 5% back in rewards compared to 3% back in rewards offered in our previous program. When you achieve Solmate status, you earn 10% back in rewards. As part of Solful Rewards, we will offer bonus points, personalized offers and so much more. We think you’re going to love our new rewards program and always welcome your feedback about how we can make it even better.