Solful Delivery is Available in Cotati, Rohnert Park, Santa Rosa, Sebastopol, Forestville, Healdsburg and Windsor
We understand how important social distancing is for our community and we look forward to bringing your favorite products safely to your doorstep.
Solful Delivery FAQ
SAME DAY DELIVERY WINDOWS
Order by 10:30am –> receive your delivery between 11:30am-1pm
Order by 12:30pm –> receive your delivery between 1:30pm – 3pm
Order by 2:30pm –> receive your delivery between 3:30pm – 5 pm
Order by 4:30pm –> receive your delivery between 5:30pm – 7pm
Orders placed after 4:30pm will be delivered the following day. Please indicate your preferred delivery window.
We deliver to addresses in Cotati, Rohnert Park, Santa Rosa, Sebastopol, Healdsburg and Windsor.
- If you have product related questions please call (707) 596-9040.
- For Solful By Appointment Phone Consultations, visit solful.com/consultations to learn more.
PLACING YOUR ORDER
- Click here to place your order online.
- If you have any issues placing your online order call (707) 596-9040.
- To qualify for free delivery you must spend a total of $100 (before taxes) for all destinations (Cotati, Rohnert Park, Santa Rosa, Sebastopol, Healdsburg and Windsor).
- Senior and Veteran Discounts, which are attached to your in-store profile, will apply to your online order. If you have questions regarding qualifying discounts please call (707) 596-9040.
- If you need to make changes to your order, please call (707) 596-9040. If your order is still at the store, we will do our best to accommodate your request. Once your order is on its way to you, we are unable to make changes.
- You will receive text message updates as your order moves through our processing system.
- Once your order is packed and ready you will receive a text, from a new number, with a link to use our touchless payment option called Stronghold, a third-party payment processing system that acts as a ACH transfer through your bank.
- For delivery purchases you can use our mobile cashless ATM that our team will have on hand.
- There is a $3.25 processing fee to use Stronghold and the mobile cashless ATM.
- Returns can only be offered in-store, in the form of an exchange or store credit.
ACCEPTING YOUR DELIVERY
- We are only able to accept cash or payment from our cashless ATM for deliveries. For everyone’s safety when paying with cash, exact change is appreciated.
- When your Solful delivery driver arrives they will need to check the ID of the person accepting the delivery. It is important that the person accepting the delivery is the same person who placed the order.
- Please wear a mask when accepting your order.